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info@prothermhs.com

Frequently Asked Questions

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Helpful information at a glance

We have put together answers to some of the questions we are asked most often about our plumbing and heating services. If you cannot see what you are looking for, use the form on this page, and we will be happy to help with your specific enquiry.

Yes. All engineers who carry out gas work are fully Gas Safe registered and appropriately qualified.

Yes. All quotations are provided free of charge, with no obligation.

Yes. We provide a 24-hour emergency callout service for urgent plumbing and heating issues.

We install modern, energy-efficient boilers from trusted manufacturers including Worcester, Ideal and Baxi.

Boilers we install come with warranties ranging from 5 to 10 years, depending on the manufacturer and model chosen.

Yes. We provide boiler servicing and repairs for a wide range of makes and models.

Yes. We carry out a wide range of general plumbing work, from repairs and replacements to new installations.

Yes. We install, repair and upgrade radiators and central heating systems, including thermostatic controls.

Yes. We offer complete bathroom installation services, including plumbing, heating and associated works.

Our services are primarily provided to domestic customers. Please get in touch to discuss specific requirements.